"I am staying in a palm prestige premium room on he ground floor directly next to the pool."
dommy from Thailand
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"Super equipped Gym with steambath and sauna ."
Bettina from Germany
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"The hotel is not directly on the beach but about 200m."
Angela C from Singapore
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Twinpalms Surin Beach Phuket features luxurious accommodations and an impressive array of on-site amenities, including expansive water gardens and a Michelin Guide-awarded restaurant. This 5-star Surin Beach (Phuket) hotel offers attentive service and a sophisticated ambiance, perfect for discerning travelers.
Rooms & Amenities
Rooms at Twinpalms Surin Beach Phuket include modern conveniences such as private balconies and luxurious furnishings. Accommodations feature a variety of configurations, including penthouses with private rooftop pools and spacious family suites, all designed for comfort and elegance.
Dining Options
Shimmer restaurant offers a beachside dining experience featuring fresh Southern Thai cuisine with ingredients sourced from the Andaman Sea. Guests can also enjoy culinary excellence at the on-site Wagyu Steakhouse, known for its premium cuts and exquisite presentation.
Leisure & Activities
Leisure facilities at Twinpalms Surin Beach Phuket include a large lagoon pool and direct beach access. The hotel also provides opportunities for water sports and wellness activities, ensuring guests have a range of recreation to choose from during their stay.
Services & Local Area
Services at the hotel include 24-hour concierge assistance, complimentary Wi-Fi, and business facilities for corporate guests. Nearby, the Surin Beach area features local eateries and markets, while transport options such as the Smart Bus provide easy access to surrounding attractions.
Must-do experiences
Visit the famous Laem Singh Viewpoint for stunning ocean vistas.
Indulge in fresh seafood at Surin Beach's local food stalls.
Take a Thai cooking class at Phuket Cooking Academy nearby.
Explore the vibrant Surin Market every Thursday for local flavors.
Relax with a traditional Thai massage at the nearby Chava Spa.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Palm Premium
2 persons
65 m²
1 King-size bed
Shower
Bathtub
room details
Lagoon Premium
2 persons
65 m²
1 King-size bed
Shower
Bathtub
room details
Duplex Loft
2 persons
190 m²
1 King-size bed
Shower
Private pool
room details
Junior Suite Pool View
2 persons
110 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Locker room
Currency exchange
Key card access
Sports & Fitness
Fitness centre
Golf course
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
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Dining Onsite
Twinpalms Surin Beach Phuket offers a delightful tapestry of dining experiences that blend local Thai influences with international flavors. Guests can indulge in vibrant, family-friendly settings, whether it's enjoying breakfast with a beach view or a sumptuous dinner showcasing fresh seafood and grilled delicacies.
Oriental Spoon Restaurant - Breakfast
American and Thai
Ambiance
Family friendly, Modern
Key Offerings
A diverse breakfast menu featuring both hearty American staples and authentic Thai dishes, creating the perfect start to the day. A delightful space to gather before venturing out into the sun.
Reservation
No
07:00 - 10:30 daily
Oriental Spoon Restaurant - Dinner
International
Ambiance
Family friendly, Modern
Key Offerings
A casual yet elegant dining experience offering a range of dishes, from hearty curries to perfectly executed steaks, inviting guests to unwind after a day in paradise.
Reservation
No
18:00 - 22:00 daily
Shimmer
Beachside Grill
Ambiance
Casual beachfront setting
Key Offerings
An all-day dining spot where guests can enjoy a splendid breakfast right on the beach, alongside grilled seafood and meat cooked on a charcoal Josper oven, complemented by refreshing salads and homemade fries.
Reservation
No
Varies
Destination Dining Experience
Grill and Seafood
Ambiance
Spectacular beachfront views
Key Offerings
A unique dining experience that offers uninterrupted views of the sea and enchanting sunsets. Menu highlights include grilled fish and meats that revel in simplicity, allowing the flavors of the charcoal Josper oven to shine.
Reservation
Yes
Varies
The Sunday Brunch
Buffet
Ambiance
Lively and social
Key Offerings
A weekly highlight in Phuket, featuring an extensive buffet complete with a chocolate fountain, offering a delightful range of Southeast Asian dishes, ensuring a festive atmosphere for families and friends.
Beautiful sandy beach known for its clear waters and vibrant atmosphere. Ideal for sunbathing and water sports.
Laem Sing View Point
1.1 km, walking: 14 min
Stunning viewpoint offering panoramic views of the coastline. Great for photography and relaxation.
Bang Tao Temple
1.4 km, walking: 17 min
Local temple featuring intricate architecture. Offers a peaceful atmosphere with cultural insights.
Phuket FantaSea
2.5 km, driving: 10 min
A cultural theme park showcasing Thai art and dance, with spectacular live performances and entertainment.
Scuba Diving
3.1 km, driving: 10 min
Exciting underwater adventures available at nearby dive shops. Suitable for both beginners and experienced divers.
Yoga Classes
1.0 km, walking: 12 min
Relaxing yoga classes offered at wellness centers nearby. Great for all skill levels to unwind and rejuvenate.
Elephant Care Park Phuket
2.8 km, driving: 10 min
Ethical elephant sanctuary that promotes conservation. Offers opportunities to feed and learn about these gentle giants.
Surfing at Bang Tao
3.1 km, driving: 10 min
Popular surfing spot with rental services available on the beach. Provides a thrilling experience for surf enthusiasts.
Oriental Spoon
0.1 km, walking: 1 min
Charming ambience serving Thai and international dishes. Signature options include fresh seafood and local favorites.
Champions Bar & Grill
0.1 km, walking: 1 min
Casual spot specializing in grilled dishes and burgers. Enjoy the lively atmosphere and friendly service.
Surin Chill House
0.2 km, walking: 3 min
Laid-back restaurant focusing on Thai cuisine. Offers a relaxed setting and fresh, authentic flavors.
Dee Thai Restaurant
0.1 km, walking: 2 min
Casual dining with a focus on traditional Thai recipes. Vegetarian options available with an inviting atmosphere.
Happy Ending Beach Club
0.6 km, walking: 8 min
Vibrant beach club that hosts DJ events and live music. Perfect for evening entertainment with ocean views.
Laem Sing
1.7 km, driving: 5 min
Scenic beachfront spot popular for sunset views. Great for drinks and socializing in a relaxed atmosphere.
Getting around
City Centre
Surin Beach (Phuket)4 min
·
300 m
Airports
Phuket International Airport (HKT)34 min
·
22.4
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5
based on 2278 reviews
9.1
9.1/10 based on 260 reviews
#26 of 168 hotels in Thalang District based on Tripadvisor
Eva
United Kingdom,
February
2025
6.0/10
I had high hopes for our stay, but the resort was more worn than luxurious, with disappointing customer service. While the upgraded room was positive, many amenities fell short, like the pool's outdated furniture and the overall dining experience. The beach access and shuttle services were underexplained, and the wifi issues were frustrating. However, there were also moments of charm in certain restaurants and the surroundings, but it didn't live up to the luxury experience advertised.
Rooms
6.0
We received a complimentary upgrade, but the cleanliness of the bathroom was off-putting as there was a stained ottoman present.
Service
5.0
Staff provided minimal explanations about facilities and shuttle services; better communication would have improved our experience.
Location
Dining
7.0
The restaurants offered decent food, but the experience was diminished by the lack of guests and ambiance in the dining areas.
Facilities
5.0
Unfortunately, the pool area had broken furniture and lacked overall maintenance, which was disappointing for a resort.
Zoe
United Kingdom,
January
2025
8.0/10
My stay was quite mixed at this hotel. While the beautiful design and fantastic service from Pisit and his team were highlights, there were certain aspects such as cleanliness and room service that left a lot to be desired. The location near Surin beach was perfect for access to local restaurants, and the shuttle service to other beaches was a nice touch. However, considering the high price, I expected a bit more attention to detail and maintenance.
Rooms
8.0
Our penthouse loft was incredibly spacious with a lovely rooftop lounge area and private pool. However, I did notice some maintenance issues that made it feel less luxurious than expected.
Service
9.0
The service was genuinely excellent, with staff going above and beyond to ensure we had a great experience.
Location
9.0
The hotel is ideally situated just a two-minute walk from Surin beach, surrounded by convenient dining options and local attractions.
Dining
7.0
While the food at the hotel was good, I felt the dining options could be more varied. The Sunday buffet was a highlight.
Facilities
7.0
The facilities were generally nice but could benefit from some upgrades in maintenance.
Isabella
United Kingdom,
January
2025
7.8/10
My stay at the Twinpalms Resort was a wonderful mix of experiences. While the rooms were comfortable and the overall atmosphere was relaxed, I faced some frustrations with the staff's English proficiency and the dining options could have been more exciting. The resort is beautifully located near stunning beaches and the pool area is fantastic. Overall, there are both notable pros and a few cons worth considering.
Rooms
9.0
The rooms were spacious, clean, and offered direct access to the Lagoon Pool. The design was modern and comfortable with private outdoor seating.
Service
7.0
While the staff was welcoming and polite, communication was a bit challenging due to their limited command of English. They were helpful with bookings and requests when possible.
Location
9.0
The hotel is situated close to the beautiful Surin Beach and within easy reach of great restaurants and beach clubs. It's a very relaxing spot away from the hustle and bustle.
Dining
6.0
Dining at the hotel was decent, but options were somewhat limited. The breakfasts were of good quality but lacked variety, and I found some meals a bit overpriced for what they offered.
Facilities
8.0
The facilities, including the large pool, were well-maintained and a highlight of my stay. However, the limited number of restaurants on-site felt a bit restrictive.
Jennifer
United Kingdom,
November
2024
7.8/10
The hotel offered a very relaxing experience away from the hustle and bustle, with immaculate facilities and a beautifully maintained pool area. The staff were welcoming and eager to help, making it feel like a home away from home. However, the location is a bit far from the central attractions and there could be improvements in the dining variety and value for money.
Rooms
8.0
The rooms were luxurious, spacious, and meticulously clean, providing a comfortable atmosphere. However, there were issues like the delayed arrival of a crib we requested for our baby and some window coverings that didn't block out early morning light effectively.
Service
9.0
The service was exceptional, with staff going above and beyond to keep us comfortable, even surprising us with a slice of birthday cake and sparkling wine at midnight. They were very attentive and fulfilled our needs promptly.
Location
7.0
The hotel is set in a secluded area which is great for relaxation, but it's quite a distance from the center and local attractions, making it feel a bit isolated.
Dining
6.0
The dining experience was decent, with good food but somewhat limited options. The breakfast was not too exciting, which could be improved to match the high standards of the hotel.
Facilities
9.0
The facilities were impressive, especially the pool area which was a highlight of our stay. It was large, clean, and perfect for swimming, but sunbed availability could be a challenge in peak hours.
Samantha
United Kingdom,
October
2024
8.2/10
This hotel has stunning rooms and excellent service, giving you a sense of luxury and comfort. However, the dining experience leaves much to be desired, especially at breakfast, which could use more variety. While the beach nearby isn't the cleanest, the hotel's exclusive beach club is a fantastic alternative. Overall, it was a lovely stay, but there were some areas that could be improved.
Rooms
9.0
I stayed in a luxurious suite that was absolutely stunning and made me feel very decadent. The only downside was that some windows lacked curtains, making the room quite bright early in the morning.
Service
10.0
The service was impeccable, with staff going above and beyond to assist me, even locating my passport left at a previous hotel.
Location
7.0
The hotel is a bit away from the main action, but it has access to a beautiful beach and offers a shuttle to a better beach club.
Dining
6.0
While the food at the hotel restaurant was a bit bland and dry, the alternative at the Catch beach club was exceptional and worth a visit.
Facilities
9.0
The pool area was one of the best I've experienced, large and inviting, though the sunbeds filled up quickly.
Stunning luxurious suite.
Lack of dining variety.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Twinpalms Surin Beach Phuket provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
97
Former name
twinpalms phuket - sha plus
FAQs
About Twinpalms Surin Beach Phuket
How far is Twinpalms Surin Beach Phuket from Phuket International Airport?
The hotel is approximately 30 minutes away from Phuket International Airport, which is about 25 km.
What dining options are available at Twinpalms Surin Beach Phuket?
On-site dining includes the Oriental Spoon Grill & Bar, Wagyu Steakhouse, and a Pool Bar.
Is breakfast included at Twinpalms Surin Beach Phuket?
Breakfast is available for an additional charge of 765 THB.
What are the check-in and check-out times at Twinpalms Surin Beach Phuket?
Check-in is at 14:00 and check-out is at 12:00.
What recreational facilities does Twinpalms Surin Beach Phuket have?
The hotel features an outdoor swimming pool, fitness center, and access to golf courses.
What types of massages and treatments are available at the spa in Twinpalms Surin Beach Phuket?
The spa offers services including back massages, facials, body wraps, and manicures.
What amenities are included in the rooms at Twinpalms Surin Beach Phuket?
Rooms feature free Wi-Fi, air conditioning, flat-screen TV, minibar, and private terraces.
How close is the beach to Twinpalms Surin Beach Phuket?
Surin Beach is located just 175 m from the hotel.
What languages do the staff at Twinpalms Surin Beach Phuket speak?
The staff is multilingual, including English and Thai.
Is parking available at Twinpalms Surin Beach Phuket?
Private parking is available on-site free of charge without reservation.